Innovative Harbor provides community-based supports to individuals enrolled in Utah's Division of Services for People with Disabilities (DSPD) waiver programs.
To be eligible for DSPD services, individuals must meet the Division's eligibility criteria — including an intellectual disability or related condition, a qualifying physical disability, or an acquired brain injury. Full eligibility information is available at dspd.utah.gov/eligibility.
Our Services
Innovative Harbor offers the following DSPD waiver services:
Residential Habilitation Supports (RHS): Individualized support for clients living in community housing, focused on daily living skills and independence.
Day Support (Group and Individual): Structured skill-building and community participation activities in group or one-on-one settings.
Supported Living: Assistance with tasks of daily life for individuals living independently in the community.
Personal Budget Assistance (PBA): Support with managing personal finances and waiver budgets.
Medical Transportation Program (MTP): Transportation to and from medical appointments.
Supported Employment: Job development, placement, and on-the-job support to help clients achieve their employment goals.
Attendant Care: Direct personal care support to help clients manage daily needs.
Program Requirements and Expectations
Our programs are community-based. Clients are expected to participate in community outings and activities, which requires the ability to travel in a standard passenger vehicle. Staff will transport clients using agency or personal vehicles as part of service delivery. Clients are expected to interact respectfully with staff, peers, and the general public in a way that supports a safe and positive environment for everyone in the program.
Eligibility for Our Programs
In addition to DSPD eligibility, Innovative Harbor's programs are designed for individuals who:
Are ambulatory (able to move independently without the use of a wheelchair or other mobility equipment requiring vehicle modifications);
Are able to participate in community-based activities and tolerate travel in a standard passenger vehicle;
Do not present behaviors that would pose a safety risk to other clients, staff, or the public, or that would significantly disrupt the program environment for other participants.
We welcome individuals across a range of support needs within these parameters and will work with support coordinators to assess fit prior to intake.
Discharge and Exclusion Criteria
A client may be discharged or excluded from Innovative Harbor programs if:
Their behavioral presentation creates an unsafe or significantly disruptive environment for other clients or staff that cannot be reasonably managed with available supports;
Their physical support needs require wheelchair-accessible transport or equipment beyond the scope of our current program capacity;
Their needs otherwise exceed what the program can safely and reasonably manage.
Innovative Harbor may not accept placement of any individual whose needs exceed the scope or ability of the program to reasonably manage.
Costs and Fees
Innovative Harbor's services are billed directly to DSPD through the applicable waiver contract. There is no direct cost to clients for waiver-covered services. Clients or guardians should contact their support coordinator regarding any questions about covered services or out-of-pocket costs.
Complaints
Clients, families, and guardians may report concerns or complaints by contacting us directly:
Innovative Harbor, Inc.
2285 Casperville Road, Heber City, UT 84032
Complaints will be reviewed and responded to promptly. If a concern is not resolved to your satisfaction internally, you may also contact the Utah Office of Licensing.
Additional Services and Referrals
Innovative Harbor may refer clients to non-clinical, extracurricular, or supplemental services in the community as appropriate to their goals, including recreational programs, vocational resources, and peer support networks.